Jamie Crowe Honored With Innovation Award, Wins Smartwatch for Idea That Benefits Physical Therapy Patients

The Operational Innovation (OI) team is excited to announce that Jamie Crowe, sports medicine coordinator at Methodist Fremont Health, is the Innovation Award smartwatch winner for second quarter 2023!

Jamie submitted an idea dealing with the pool used for physical therapy. She realized that her team had one only person trained on how to keep the pool’s chemicals balanced, so she set about getting additional people trained. Having more people trained prevents the pool from being closed due to maintenance issues, which was happening when the only staff member trained was out on PTO. 

Thank you, Jamie, for this innovative idea!

More on the Innovation Award

The Innovation Award was introduced in April 2022 to celebrate employee-generated ideas to reduce avoidable spending, increase efficiencies, boost revenue and enhance the quality of care we provide.

The award replaced and combined the previous Operational Innovation Golden Idea Award (managed by the OI team) and the Sensible Savings Award (managed by the Value Analysis team). Ideas may be submitted by full- and part-time employees below the service leader/manager level.

Submissions for the Innovation Award must be made through the NMHS Service Portal on the intranet home page (NMHS Service Portal > Request Something > Innovation Award Submission). You can also follow the link provided on the Operational Innovation intranet page. If you have any questions regarding the Innovation Award, email @email.

More on Operational Innovation

The OI department is a five-member team that works across Methodist Health System to promote and foster a culture of continuous improvement (CI), partner with system leaders to facilitate CI initiatives, and educate and coach teams on CI methodology and tools.

For more information about Operational Innovation, its available services and its educational offerings, visit the OI intranet site (Intranet Home > Departments > Operational Innovation). You can also reach out to an OI team member directly either via phone or email.