TRIMEDX go live is March 20

Methodist Health System has partnered with TRIMEDX, a leader in the medical equipment inventory and management industry, to provide oversight of the organization’s over 30,000 pieces of medical equipment. TRIMEDX services will become fully operational for the health system on Wednesday, March 20. 

All current BioMedical employees will remain on staff and continue to be the boots on the ground for TRIMEDX.

As a reminder, if you need to report medical equipment issues, please call (402) 354-2280 and select option 3. Calls will be answered by the TRIMEDX Call Center from 4:30 a.m. to 11 p.m. (CST), Monday through Friday. Service calls will be answered during the weekends from 6 a.m. to 8 p.m. Associates can still place STAT (emergent) work orders during nonstaffed hours by following the instructions and prompts when calling in.

When you reach the call center, you will be asked to provide the following information:                                

• TRIMEDX equipment ID number
• Your first and last name
• Phone number where you can be located
• Location of the equipment
• Problem with the equipment

Beginning March 20, you will be able to easily access the BioMed page and service request link through the People Portal. Click on "Explore Departments" and access "BioMed" from the drop-down menu. 

Once in the service request platform, you will:

• Enter NMHS for the Hospital Access Code 
• TIP: Click the box "Remember Access Code" to skip this step for all future requests, or "Register User Log In" one time if you are a frequent medical engineering services requestor. 

Video tutorials for the portal are available.         

• Registered User Login: https://youtu.be/E8a7gWLCACI 
• Generic User Login: https://youtu.be/g2DrOQpXQi0