Congrats to Our 2020 PRC Award Winners

The Professional Research Consultants (PRC) Excellence in Healthcare Awards recognize organizations and individuals who achieve excellence throughout the year by improving patient experiences, health care employee engagement, and/or physician alignment and engagement based on surveys of their patients, employees and physicians. 

Methodist Health System garnered a total of 16 awards for achievement of excellence in patient satisfaction at the facility and unit levels.

Top Performers

PRC Top Performer Patient Experience Awards are given annually to outpatient service lines, inpatient units, outpatient clinics and physician/providers that score at or above the 100th percentile for Overall Quality of Care in the “Excellent” score of the national client database.     

Congrats to our Top Performer award recipient:

• Methodist Hospital, inpatient NMH progressive

5-Star Award Winners

The 5-Star Award is given annually to health care facilities, providers, outpatient service lines, inpatient units and outpatient clinics that score in the top 10% of the national client database for the prior year for patients rating “Excellent” for Overall Quality of Care.

Congrats to our 5-Star Award recipients:

Methodist Hospital-HealthWest

• Outpatient surgery

Methodist Hospital

• Cardiac, inpatient services  
• Acute Care for Elders (ACE), inpatient medical services
• Short stay, inpatient medical/surgical services
• Acute rehab, inpatient rehabilitation services
• Cardiopulmonary rehab, outpatient cardiology services
• Mammography, outpatient radiology services
• Outpatient surgery
• Inpatient services

Methodist Women's Hospital

• Mother/baby fifth floor, inpatient OB/GYN services
• Emergency Department
• Inpatient fourth floor, inpatient medical/surgical services
• Outpatient surgery

4-Star Award Winners

The PRC 4-Star Patient Experience Award is given annually to inpatient facilities and emergency departments that score in the top 25% of the national client database for the prior year for patients rating “Excellent” for Overall Quality of Care.

Congrats to our 4-Star Award recipient:

• Methodist Hospital Emergency Department 

Award of Distinction for Excellent Performance

The Award of Distinction for Excellent Performance recognizes inpatient facilities and emergency departments that score at or above the 100th percentile compared to PRC’s national client database for the prior calendar year. 

Congrats to our Award of Distinction for Excellent Performance recipient:

• Methodist Women’s Hospital inpatient services
   

Professional Research Consultants (PRC) is a nationally known health care marketing research company headquartered in Omaha. PRC patient perception research is conducted to obtain the opinions of the patients at MHS hospitals via a confidential survey that assesses their perceptions of patient care. These and other research findings are used to continuously improve and enhance patient satisfaction throughout Methodist Health System.